1. Data controller
Jose Pereira de Merces, H. de Lintweg 63, NIF 303108576. Contact for privacy matters: support@naarnederlanda1.nl.
2. What data we collect
- Account data: name, email and, optionally, username, phone, address and profile picture.
- Usage data: study progress, mock exam results and preferences.
- Content you provide: messages sent to the AI tutor and the assistant.
- Technical data: data strictly necessary for operation (session) and, with consent, improvement metrics.
Voice recording for self-assessment is processed on your device and is not stored on our servers, unless expressly stated otherwise.
3. Purposes and legal bases
- Provision of the service (performance of the contract): creating and managing the account, saving progress.
- AI features (performance of the contract): processing the messages you send.
- Communications and improvement (consent or legitimate interest): responding to contacts and improving the platform.
- Compliance with legal obligations (invoicing, accounting).
4. Processors and transfers
We use providers for hosting, payment processing and AI services. Data sent to the AI tutor may be processed by the provider of the selected model (—). Where there are transfers outside the European Economic Area, we ensure appropriate safeguards (for example, standard contractual clauses).
5. Retention period
We keep the data while the account is active and for the period necessary to comply with legal obligations. You may request deletion at any time.
6. Your rights
You have the right of access, rectification, erasure, restriction, objection and portability, as well as to withdraw consent at any time. To exercise these rights, contact support@naarnederlanda1.nl. You also have the right to lodge a complaint with the competent supervisory authority (in Portugal, the CNPD).
7. Security
Passwords are stored in encrypted form (hash) and service keys are encrypted at rest. We apply technical and organisational measures appropriate to the risk.
8. Minors
The Service is not intended for persons under [16] years of age without the consent of the holder of parental responsibilities.
9. Changes
This policy may be updated; the version in force is the one published on this page.